Tuesday, September 02, 2008

Say 'no' to Groupthink

What is groupthink? Wikipedia defines it as:
Groupthink is a type of thought exhibited by group members who try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.
It's really a serious problem that can lead to serious consequences. Some examples I can think of are:
  • Two US space shuttles being lost because the mission couldn't stop.
  • Various politicians who were blinded and their inner circle didn't (or couldn't) tell them so
  • Non-profits who seem to get involved in scandals because no paid attention to the person bringing forward critical information
What are the signs of groupthink? Here are my top 3:
  • You're being told "not to rock the boat"
  • Pressure to follow and not question
  • Lack of critical thinking
So what can you do to avoid groputhink? Some of my ideas are:
  • Don't be afraid to disagree, but do be prepared to be tactful and specific about the problem
  • All decisions should look for alternatives
  • Encourage someone to find "holes" in any decision.
Maybe with less groupthink we can save lives and organizations.

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